Guarantee

At Hollow Wing, we take pride in the craft, precision, and performance of our gear. We expect every call that leaves our bench to prove itself in the field, and we want you completely confident when you head into the field.

Field-Tested Guarantee & Returns

0–7 Days from Delivery: Not hitting the right tone or fit? Return it within 7 days for a full money-back refund or swap it for an equally priced call or piece of gear.
8–30 Days from Delivery: Eligible for store credit or direct exchange for another item in our line.
Condition Requirements: Items must be returned clean and in original, unused condition to qualify for a full refund or exchange.
Custom & Hand-Tuned Gear: Custom builds or gear showing signs of heavy field wear and mud will be reviewed on a case-by-case basis

Terms and Conditions

Warranty

Every piece of gear available on hollowwing.com that isn’t built on our bench is backed by a 1-year manufacturer warranty against defect.

For the gear that bears our name, we hold ourselves to a higher standard. Every game call crafted by Hollow Wing LLC comes standard with our Lifetime Call Guarantee. If a call ever fails you in the field due to craftsmanship or material defects, we’ll repair, retune, or replace it to make sure it’s back in your lanyard where it belongs.

Stock Items

Items listed as 'in stock' may still be in raw material or component form. Showing as 'in stock' means materials are on hand, but final precision machining, hand-tuning, and finishing are completed upon order, which can add lead time to delivery.

If you're working against a tight deadline or an upcoming hunt, please reach out via our Contact Us page prior to ordering so we can confirm current shop production times.

Shipping

We ship all Hollow Wing orders primarily through USPS, utilizing flat-rate shipping whenever possible to keep costs clear and simple.

Once a package leaves our bench and is scanned into the carrier network, Hollow Wing is not directly liable for lost, stolen, or delayed shipments. However, we stand behind our customers—if your package goes missing in transit, we will actively work with USPS and file any necessary insurance claims to help resolve the issue and get your gear to you.

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